Terms & Conditions
1) Alcohol Purchasing Policy:
By ordering our products, you certify to be over 18 years old, or the statutory legal age in Singapore.
All prices quoted on the website include a 7% Goods and Service Tax (GST) unless otherwise stated. Our basic prices are indicated in Singapore Dollars, and you will be required to pay in Singapore Dollars.
Full payment is required to confirm your order.
Payment can be made through:
Online payment gateways via VISA, Masterclass and AMEX
Bank Transfer to SGD account 01-0-687030-0 at Standard Chartered Bank (bank code: 7144, branch code: 001. Kindly advise once the transfer is processed.
All wines are subject to availability. In the event that the wines are delivered on a later date due to low inventory, Analogue Wine Merchant would still require full payment for confirmation of order.
Delivery is made upon full payment of the order, and will be carried out accordingly to your choice of delivery mode (self-collection or delivery). Our minimum order value to be entitled to free delivery is S$250. A delivery charge of S$25 will be imposed for orders below the value of S$250.
Do note that Analogue Wine Merchant can only arrange for delivery to be during weekdays, from 12-5pm.
You can also collect your wine order at our office at 64 Neil Road, Singapore 088834. Please bring along the original invoice for self-collection.
Opening Hours: Monday - Friday, 9.30 am - 6 pm.
7) Exchange Policy:
Any breakages and discrepancies should be reported to us within 24 hours. Please contact us at firstname.lastname@example.org, or at +65 6635 4770. We will need to verify the condition of the goods before replacement. Goods are sold on a non-refundable basis; any returns that are accepted are only exchangeable for credit.
For a physical exchange, kindly ensure that the product is in good condition, with the original documentation or proof of purchase. The physical exchange can be done at 64 Neil Road, Singapore 088834.
No other refunds will be available.